Who We Are

The Heather Roxburgh Real Estate Group is dedicated to providing our customers with elevated service while staying true to our values of loyalty, integrity and respect.

Are you buying or selling a home? We'd love to help!

The Roxburgh group team.

Our goals are simple: We seek not only to meet, but to exceed customer expectations, all while providing a positive real estate experience. We strive for the type of service that makes challenges seem like a breeze and that leaves every customer feeling like family.

By the time we’re done, our clients are left with an incomparable real estate experience because we ensure consistency in each transaction. Through it all, every Roxburgh Group client knows who they can trust.

Heather Roxburgh

CEO  | Broker  | REALTOR®

Meet Heather — a one-of-a-kind real estate agent, lifelong friend, proud mother and travel enthusiast, to just name a few.

Heather Roxburgh, founder of The Heather Roxburgh Group, became a Realtor in 2006 and quickly became an award-winning agent, maintaining a top ranking in Utah.

Heather believes in focusing on building lifelong client relationships by providing exceptional customer service. Her unique relational approach to real estate has allowed her to become an expert at successfully guiding and mentoring clients through the home buying and/or selling process.

Heather understands that the real estate process is more than just buying and selling a home; it’s the beginning of a new chapter in a client’s life.

Heather stays informed and educated on the real estate market and how current trends affect her clients. She loves learning, participating on panels and enjoys using her skills to help others succeed. Heather has vast professional connections with colleagues across the country and she takes great pride in using these connections to better serve her clients. Heather also uses her skills and extensive knowledge in the industry to provide training and mentorship to large real estate brokerages and individual agents alike.  

As Heather’s business has grown over the years, so has her team. She handpicks her staff because they each complement her business philosophy and share her passion for superior customer experience. Her skilled team ensures that every client need is met with personalized care and the finest attention to detail.

Heather has received numerous awards including the Hall of Fame Award, the Lifetime Achievement Award and the Diamond Club Award. Heather also attained her ABR, Accredited Buyer Representative designation. In 2013, Heather and the team were awarded the Salt Lake Board of Realtors’ Small Sales Team of the Year.

Heather has lived in Salt Lake City for over twenty years and she is passionate about the community she lives and works in. She is the proud mother of three accomplished daughters. She’s an avid athlete and enjoys hiking, swimming, boating, traveling, listening to motivational speakers and meeting new people. Above all else, Heather values family and friends. She knows that in the end, it’s not about selling homes; it’s about building lasting, meaningful relationships.

Carmen Crane Headshot

Carmen Crane

Sales Agent  |  REALTOR®

Let’s give a warm welcome to Carmen, a professional go-getter and real estate rockstar.

Carmen first entered the real estate world as a property manager in 2010, but she ultimately made the switch and became a REALTOR® in 2018. It didn’t take long for Carmen to show that she isn’t just your average agent. She has been awarded “Agent of the Month” by her brokerage and has earned her Senior Real Estate Specialist (SRES) designation.

In the crazy world of real estate, Carmen stands out from the rest as a top-notch negotiator. She takes pride in her consistent communication and actively shares facts and advice about the housing market with her clients. She realizes that a home is the biggest investment most people will ever make, and she will do whatever it takes to make the transaction as smooth as possible. And as an entrepreneur at heart, Carmen has owned several businesses in the past and is passionate about guiding her clients to reach their financial goals.

Carmen is a great reflection of our team with her strong-willed work ethic and genuine care for her clients. She strives to establish personal connections with every client she works with, quickly becoming fast friends and establishing a lifelong connection with every family she works with.

When not showing homes, writing offers, negotiating deadlines, or making miracles happen—you can find Carmen basking in the Utah sunshine. She loves all outdoor activities—from running to hiking to biking and more—all to make up for her decadent sweet tooth. (Chocolate is most definitely the quickest way to her heart.) She also loves to spend as much time as she can with her 3 boys and their growing families.

Ami Brenchley

Sales Agent  |  REALTOR®

Say hello to Ami—the woman who practically invented the word “hustle.”

Ami began her real estate career in 2019 and quickly earned the title “Rookie of the Year”. Since then, she has received multiple real estate awards and continues to focus on sharpening her real estate skills.

No matter how many clients she takes on, Ami’s attentive and reliable communication style makes you feel like you are the only person she’s working with – seriously, we don’t know how she does it! Her steadfast personality and profound knowledge of the market continue to get her sellers top dollar and her buyers their dream home. She is committed to every challenge she takes on and will fight to get her clients to the closing table.

With a Bachelor’s in Human Resources, Ami understands the importance of creating and maintaining meaningful relationships with everyone she meets. She adores chatting with clients and strives to get to know them so she can properly negotiate on their behalf. And even when the deal is done, Ami makes it a priority to keep in touch and grow the personal connections she has built.

On the flip side of real estate, Ami’s life revolves around her blended family of 8 (9 if you’re counting the fur-baby of the family.) Ami finds herself attending more than a few soccer games and is the proud “Dance Mom” of her daughter’s competition team. She also has a soft spot for sushi and any gluten-free sweet you can find!

Kassi Johnson

Transaction Manager  |  Sales Agent  |  REALTOR®

We’re going to be honest, everyone at The Roxburgh Group feels like we hit the jackpot with Kassi.

Not the typical millennial, she is an eager real estate agent focused on helping buyers find their perfect home and sellers have a stress-free experience. She prides herself on providing thoughtful customer service and constant communication with each client.

Kassi is a Utah girl through and through. Born and raised here, she has lived from Riverton all the way to Logan, and many places in between. As a Utah local, she is a true area expert and has found joy in every city she has lived. She is also very familiar with the home buying and selling process. Although she got her start in the real estate industry by working in administration, she found her real passion in becoming a Realtor. 

Kassi has an extensive and diverse background in customer service and teamwork, which helped develop her passion for real estate. When she started working in the real estate industry, she quickly moved up the ranks from front desk receptionist to designing marketing to accounting to client care coordinator. She took the next step and got her real estate license in 2018 after 5 years in the industry. 

She is also known for her stellar communication, expert negotiation skills and team attitude. Her favorite part of her job is getting the chance to help change someone’s life for the better. Interacting with all of our past, present and future clients keeps her energized. She believes that when you step up for your team and your clients, you receive a new opportunity to learn and explore.

And who could forget Kassi’s uncanny way of making everyone laugh? She brings her friendly attitude to every situation and makes the real estate experience loads of fun.

When not working, Kassi can be found outdoors with her best friend, and husband, Todd, and their 4 furbabies. They enjoy traveling the world, hiking, camping and going to concerts. And if she isn’t there, then most likely she is at the gym, where she has made fitness a main focus of her life. She truly believes the healthier our bodies are, the happier we become.

Amanda Pierce

Director of Operations  |  REALTOR® 

Drum roll please! Meet Amanda, client care extraordinaire.

Amanda has been a key member of The Heather Roxburgh Group team since 2013 — wearing many different hats during that time including office manager, transaction coordinator, personal assistant and even marketing/listing coordinator. She knows the team from the inside out and is the go-to person in the organization. To put it simply, Amanda does it all and we don’t know what we’d do without her. 

Amanda takes client care to the next level with her extensive background in customer service. She graduated from Utah State University with a Bachelor of Science in Journalism and Communication. After graduating, she spent a year working at Walt Disney World where she learned the ins and outs of great customer care.

Amanda’s positive attitude and keen understanding of the entire real estate process ensures that each transaction process is seamless. She has built strong partnerships with lenders, title companies, home inspectors and various other service providers. Her excellent communication and follow up will ensure that all clients stay up-to-date and well informed throughout their real estate transaction. Amanda is a wonderful asset to the team. Her hard work and dedication make the entire contract-to-close process easy and smooth.

Amanda enjoys spending time with her husband, Jeremy, and fur babies, Sophie and Cooper. She loves going to new movies, getting together with friends for monthly book club and decorating her new home. Amanda is also passionate about Real Salt Lake and Friday the 13th — in that order.

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